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We’ve had our Arctic Yukon spa 10 years now, we use it everyday! We have had little to no issues and really appreciate your products and technical support. We love your BBQ and Smoke products!

I had an outstanding experience with Paradise Bay Hot Tubs, thanks to the dedicated owner, Pete, the skilled installer team including Chris, Nick, and the tech team led by Dave. From start to finish, their customer service was exceptional, ensuring a fantastic experience. The product is top-notch, and we’re thoroughly enjoying every moment in our new hot tub. Highly recommend this team!

I probably should have posted this review a couple of years ago when I bought my hot tub. I have been continually impressed with the team at Paradise Bay. I needed a tricky delivery involving a backhoe and a very high deck. Trevor got the job done! Every time I go in the people are helpful and friendly. Most recently I had an issue with my hot tub leaking. I called and spoke with Kurt. He gave me two things to try and was very helpful. The first one fixed the problem!

Fantastic knowledge and service. Trevor assisted us over several months to help us with our selection within our budget. Chris and his crew did an amazing job removing our old hot tub and setting up our new one. We love it!

Phenomenal store! Great service and selection! All staff that we dealt with at Paradise Bay were helpful and knowledgeable. They came out to assess the space, gave good recommendations and made us feel comfortable about our purchase. The delivery and setup went smoothly, we were coached as to what we needed to do, in regards to maintenance, and when to do it. We couldn’t be happier with our decision to use Paradise Bay!

My wife and I recently purchased a hot tub at Paradise Bay in Calgary and the entire experience was fantastic. Our salesperson Trevor listened to what we wanted and helped us pick a great tub. The delivery team was on time and put the tub exactly where we wanted it without question and moved it twice to get it just right. Jack, the crew foreman went over all the tub details and the chemical regiment with me and made sure I was good to go. We highly recommend giving Paradise Bay the opportunity for your business.

We just received our McKinley Arctic Spa – Trevor in sales was fantastic to deal with and Chris and his install team were wonderful! They offer a great product and offer great service. Thanks for our new spa!